I Received a Letter Saying My Account Is Inactive. What Should I Do?

If you’ve received a notice that your account is inactive, prompt action can help restore full access and keep your account active.

You can reactivate your account by:

Online Banking (Desktop):

• Navigate to Tools →  Secure Forms
• Complete the Dormant Account Reactivation Form

Mobile App:

• Tap More → Tools → Secure Forms
• Complete the Dormant Account Reactivation Form

Or, you may contact our Customer Care team.