Why is my account restricted?
There are various reasons why an account may be restricted. To protect your privacy, specific details about the restriction are included in our electronic message to you.
How am I notified if a restriction is placed on my account?
To protect your privacy, details about the restriction will be provided through a secure message. You can view your message through: Online Banking (Desktop): Mobile App: If you are not enrolled in Online Banking, a secure email will be sent to the email address we have on file through Proofpoint.
What is an account restriction?
A restricted bank account means that certain actions or features are limited or temporarily unavailable. This could include restrictions on withdrawals, transfers, or access to certain online banking tools.