What are the limits on my Debit Card?
Your Debit Card helps you make purchases and access cash conveniently. The following daily transaction limits apply: If a purchase or cash withdrawal exceeds the applicable daily limit, the transaction may decline. If you have questions about your card limits or need assistance with a transaction, please contact our Customer Care team.
What happens when my card expires?
Quontic will automatically mail you a replacement card before your current card expires. You should receive it at least two weeks prior to the end of the expiration month. Once you receive your new card: If you haven’t received your replacement card or need assistance, please contact our Customer Care team.
Can I increase my Debit Cards limits?
Yes, you may request a temporary increase to your debit card limits. You can securely submit your request through the Online Banking Message Center using the steps below: Online Banking (Desktop): Mobile App: Include all required details in your message to facilitate review and approval of your request.
Can I use my Debit Card for recurring payments or subscriptions?
Yes. Your Debit Card can be used for recurring payments such as subscriptions, utilities, or memberships, as long as your account has sufficient funds.
Can I have more than one Debit Card per account?
No. Each account holder may have only one active Debit Card per eligible account.
How do I track my card purchases?
You can view your card activity anytime through Online or Mobile Banking. Your transaction history includes purchases, deposits, and withdrawals.