What happens if my card is captured by an ATM?
If an ATM retains your card, please contact our Customer Care team immediately. We’ll help you secure your account and issue a replacement card if needed.
Can I get a mini statement or check my balance at an ATM?
Many ATMs allow you to check your balance or print a mini statement. Availability may vary depending on the ATM network and location.
Are ATM transactions secure?
Yes, ATM transactions are encrypted and secure. We also recommend shielding your PIN and being aware of your surroundings when using any ATM.
Do ATM withdrawals show up immediately in my account?
Yes, ATM withdrawals typically reflect in your account balance immediately. In rare cases, there may be a short delay depending on the ATM network.
Are there any limits on how many ATM transactions I can make per month?
There are no limits on the number of ATM transactions, but fees may apply if you use non-network ATMs frequently.
Can I use my Quontic Debit Card or ATM Card at any ATM?
Yes, you can use your Quontic card at any ATM. However, fees may apply when using ATMs outside our surcharge-free network.