I just opened my CD account and decided I do not want it. Can I close it?
We understand that plans can change! New accounts are subject to a 5-business-day hold on the initial deposit to allow the funds to fully clear. If your account was opened within the last 5 business days, you may contact your funding bank to request a stop payment on the initial deposit. If a stop payment […]
Is it safe to request account closure by email?
No, never send sensitive information via unsecured email. Always use Secure Forms in Online Banking or the Mobile App.
Do I receive an alert or notification when my account is closed?
Yes, you will receive a confirmation email or secure message once your account closure is complete.
I just opened my checking or saving account and changed my mind. Can I close it?
Yes. If you’ve decided your account is no longer the right fit, simply contact our Customer Care team and we’ll guide you through the account closure process. Additional information or documentation may be required, and depending on your account status, the review and closure process may take additional time to complete.
What happens to my debit card or payment ring when I close my account?
All associated cards and rings will be closed immediately upon account closure.
How do I close a joint account?
Any account owner can request account closure.